International Journal of Business and Applied Social Science

ISSN: 2469-6501 (Online)

DOI: 10.33642/ijbass
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Call for Papers: VOL: 10, ISSUE: 4, Publication April 30, 2024

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VOLUME; 6, ISSUE; 2, FEBRUARY 2020

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Articles

Author(s): Daoqin Pan, Yijing Wu
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Abstract:
Based on the 3E Methodology, in this study, the performance of community time bank mutual assistance services are empirically evaluated from three aspects of economy, effectiveness, and efficiency. We investigate and then hypothesize four impacts that affect the performance of community time bank mutual assistance services, including external supervision, organizational credibility, organizational management, and public welfare atmosphere. Therefore, the empirical data from Nansha District, Guangzhou, China, and the Structural Equation Model are used to empirically test the above hypotheses. The results show that: first, the performance of community time bank mutual assistance services is at a medium level; second, external supervision has a positive effect on the efficiency and effectiveness of time bank mutual assistance services, but no significant relationship with economy; third, organizational credibility has a positive effect on the efficiency and effectiveness, but no significant relationship with economy; forth, organizational management has a positive effect on the economy, efficiency and effectiveness; fifth, public welfare atmosphere has a positive effect on the efficiency, but no significant relationship with economy and effectiveness. Based on the above results, four policy recommendations to promote the sustainable development of community time bank mutual assistance services are also provided.
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